Privacy Policy
Effective Date: 23rd September 2021
Welcome to Postship by Instasell LLC ("Instasell", "we", "us", "our"). Located at gopostship.com, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information through the use of our services ("Services"), which you access via our website located at www.gopostship.com.
1. Visit our website at www.gopostship.com or any website of ours that links to this privacy notice.
2. Download and use our mobile application ( Instasell) , or any other application of ours that links to this privacy notice.
3. Engage with us in other related ways, including any sales, marketing, or events.
Questions or concerns?
Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at info@instasell.in.
Summary of Key Points
This summary provides key points from our privacy notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for.
What personal information do we process?
When you visit, use, or navigate our Services, we may process personal information depending on how you interact with Instasell and the Services, the choices you make, and the products and features you use. Click here to learn more.
Do we process any sensitive personal information?
We may process sensitive personal information when necessary with your consent or as otherwise permitted by applicable law. Click here to learn more.
Do we receive any information from third parties?
We do not receive any information from third parties.
How do we process your information?
We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. Click here to learn more.
In what situations and with which parties do we share personal information?
We may share information in specific situations and with specific third parties. Click here to learn more.
What are your rights?
Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. Click here to learn more.
How do you exercise your rights?
The easiest way to exercise your rights is by filling out our data subject request form available here: instasell.in/support or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.
Want to learn more about what Instasell does with any information we collect?
Click here to download the full notice in PDF format.
When do we collect information?
WE COLLECT
You request a demo of Bearer
We call you
You use Bearer
You receive emails from us
You chat with us for customer support
You opt-in to marketing messages
You visit our website on Desktop/Mobile.
You download and use Instasell Mobile App (iOS/Android).
You opt-in for marketing messages on SMS, Email and/or IM platforms.
We collect your customers' personal information (Name, Phone, Email & Shipping Address) to process their orders.
Your customers receive transactional messages from us on Email, SMS, and/or IM platforms for providing a better shopping experience.
We use third-party payment gateways that collect information including credit, debit card and/or mobile wallet information to process orders.
You call, chat or schedule a call with us for support.
What information do we collect?
Personal Information You Disclose to Us
In Short: We collect personal information that you provide to us. We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us
The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following: names, phone numbers, email addresses, mailing addresses, usernames, passwords, contact preferences, contact or authentication data, and billing addresses.
Personal information provided by you
We may collect data necessary to process your payment and/or orders on your store from Customers that make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. All payment data is stored by Cashfree, Stripe, Shopify and Razorpay.
You may find their privacy notice link(s) here:
Cashfree: https://www.cashfree.com/privacypolicy.html
Stripe: https://stripe.com/in/privacy
Razorpay: https://razorpay.com/privacy/.
Payment data
When necessary, with your consent or as otherwise permitted by applicable law, We might process Government Identifiers, and/or Tax Identification Number to verify your identity. We might also use third-party authentication services to verify your identity.
Sensitive information
Our Services offer you the ability to register and log in using your third-party social media account details (like your TikTok or Instagram logins). Where you choose to do this, we will receive certain profile information about you from your social media provider.
The profile information we receive may vary depending on the social media provider concerned, but will often include your name, email address, friends list, pictures, bio, post descriptions, as well as other information you choose to make public on such a social media platform. This is required as we are an E-commerce provider for merchants on social media, and this information is essential to offer our Services.
We will use the information we receive only for the purposes that are described in this privacy notice or that are otherwise made clear to you on the relevant Services. Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social media provider. We recommend that you review their privacy notice to understand how they collect, use, and share your personal information, and how you can set your privacy preferences on their sites and app
We may provide you with the option to register with us using your existing social media account details, like your Facebook, Twitter, or other social media accounts. If you choose to register in this way, we will collect the information described above.
Social media login data
If you use our application(s), we also may collect the following information if you choose to provide us with access or permission:
Geolocation Information: We may request access or permission to track location-based information from your mobile device, either continuously or while you are using our mobile application(s), to provide certain location-based services. If you wish to change our access or permissions, you may do so in your device's settings.
Mobile Device Access: We may request access or permission to certain features from your mobile device, including your mobile device's camera, calendar, contacts, sms messages, social media accounts, storage, and other features. If you wish to change our access or permissions, you may do so in your device's settings.
Mobile Device Data: We automatically collect device information (such as your mobile device ID, model, and manufacturer), operating system, version information and system configuration information, device and application identification numbers, browser type and version, hardware model Internet service provider and/or mobile carrier, and Internet Protocol (IP) address (or proxy server).
If you are using our application(s), we may also collect information about the phone network associated with your mobile device, your mobile device’s operating system or platform, the type of mobile device you use, your mobile device’s unique device ID, and information about the features of our application(s) you accessed.Push Notifications. We may request to send you push notifications regarding your account or certain features of the application(s). If you wish to opt out from receiving these types of communications, you may turn them off in your device's settings.This information is primarily needed to maintain the security and operation of our application(s), for troubleshooting, and for our internal analytics and reporting purposes.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
Your URL clickstreams (the path you take through our site), pages viewed, page response times, download errors, how long you stay on our pages, what you do on those pages, how often, and other actions. We also use
In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information.
This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.Like many businesses, we also collect information through cookies and similar technologies.
You can find out more about this in our Cookie Notice: https://gopostship.com/cookie-policy
The information we collect includes:
Log and Usage Data: Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called 'crash dumps'), and hardware settings).
Device Data: We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.
Location Data: We collect location data such as information about your device's location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services.
Data That's Automatically Collected
Application data
We don’t collect any "sensitive data" about you (like racial or ethnic origin, political opinions, religious/philosophical beliefs, trade union membership, genetic data, biometric data, health data, data about your sexual life or orientation, and offences or alleged offences).
What about really sensitive data?
In Short: We may transfer, store, and process your information in countries other than your own. Our servers are located in Indonesia, United States, and India. If you are accessing our Services from outside Indonesia, United States, and India, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information (see 'Third Parties), in India, United States, and other countries.
If you are a resident in the European Economic Area (EEA) or United Kingdom (UK), then these countries may not necessarily have data protection laws or other similar laws as comprehensive as those in your country.
However, we will take all necessary measures to protect your personal information in accordance with this privacy notice and applicable law.
European Commission's Standard Contractual Clauses: We have implemented measures to protect your personal information, including by using the European Commission's Standard Contractual Clauses for transfers of personal information between our group companies and between us and our third-party providers. These clauses require all recipients top protect all personal information that they process originating from the EEA or UK in accordance with European data protection laws and regulations.
Our Standard Contractual Clauses can be provided upon request. We have implemented similar appropriate safeguards with our third-party service providers and partners and further details can be provided upon request.
Is my information transferred internationally?
Instasell is a business-to-consumer service directed to and intended for use only by those who are 16 years of age or over. We do not target Instasell at children, and we do not knowingly collect any personal data from any person under 16 years of age.
What about children’s data?
What legal basis do we rely on to process your information?
In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e. legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfil our contractual obligations, to protect your rights, or to fulfil our legitimate business interests.
Data protection law requires that we can only use your data for certain reasons and where we have a legal basis to do so. Here are the reasons for which we process your data:
Keeping Instasell Running
Login and authentication, processing payments.
Legal Basis:
Legitimate InterestsImproving Instasell
Product analytics, heat mapping our site, testing features, and session replay.
Legal Basis:
Legitimate InterestsCustomer Support
Notifying you of any changes to our service, solving issues via live chat support, phone or email including any bug fixing.
Legal Basis:
Legitimate InterestsMarketing Purposes (With your Consent)
Sending you emails, SMS and/or IM messages about new features, products and services, and content.
Legal Basis:
ConsentHere is what each of these "legal bases" mean:
Consent
You have given clear consent for you to process your personal data for a specific purpose.
If you have previously given consent to our processing your data you can freely withdraw such consent at any time. You can do this by emailing us at info@instasell.in.
If you do withdraw your consent, and if we do not have another legal basis for processing your information, then we will stop processing your personal data. If we do have another legal basis for processing your information, then we may continue to do so subject to your legal rights.
Legitimate interests
Processing your data is necessary for our legitimate interests or the legitimate interests of a third party, provided those interests are not outweighed by your rights and interests. These legitimate interests are:
- Gaining insights from your behaviour on our website or in our app.
- Delivering, developing and improving the Bearer service.
- Enabling us to enhance, customise or modify our services and comms.
- Determining whether marketing campaigns are effective.
- Enhancing data security.
In each case, these legitimate interests are only valid if they are not outweighed by your rights and interests. Read the detailed legal basis requirements, as relating to relevant privacy regulations in the below geographies:
If you are located in the EU or UK, this section applies to you:
The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information.
Consent: We may process your information if you have given us permission (i.e. consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Click here to learn more.
Performance of a Contract: We may process your personal information when we believe it is necessary to fulfil our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you.
Legitimate Interests: We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to:
1. Develop and display personalised and relevant advertising content for our users.
2. Analyse how our services are used so we can improve them to engage and retain users.
3. Understand how our users use our products and services so we can improve user experience.
Legal Obligations: We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
Vital Interests: We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.
If you are located in Canada, this section applies to you:
We may process your information if you have given us specific permission (i.e. express consent) to use your personal information for a specific purpose, or in situations where your permission can be inferred (i.e. implied consent). You can withdraw your consent at any time. Click here to learn more.
In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including, for example:
1. If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way.
2. For investigations and fraud detection and prevention.
3. For business transactions provided certain conditions are met.
4. If it is contained in a witness statement and the collection is necessary to assess, process, or settle an insurance claim.
5. For identifying injured, ill, or deceased persons and communicating with next of kin.
6. If we have reasonable grounds to believe an individual has been, is, or may be victim of financial abuse.
7. If it is reasonable to expect collection and use with consent would compromise the availability or the accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province.
8. If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records.
9. If it was produced by an individual in the course of their employment, business, or profession and the collection is consistent with the purposes for which the information was produced.
10. If the collection is solely for journalistic, artistic, or literary purposesIf the information is publicly available and is specified by the regulations.
11. If the information is publicly available and is specified by the regulations.
Your privacy choices and rights
YOUR CHOICES
If you choose to do this, you can continue to use the website and browse its pages, but we will not be able to process transactions without personal data.
You can choose not to provide us with personal data.
You can block cookies by activating a setting on your browser allowing you to refuse cookies. You can also delete cookies through your browser settings. If you turn off cookies, you can continue to use Instasell but certain services (like Intercom & Drift) will not work effectively.
You can turn off cookies in your browser by changing its settings.
We will inform you (before collecting your data) if we intend to use your data for marketing and if third parties are involved. You can opt out from marketing by emailing us at info@instasell.in.
You can ask us not to use your data for marketing.
Your Rights
You can exercise your rights by sending us an email at info@instasell.in
This includes the right to ask us supplementary information about:
- The categories of data we’re processing
- The purposes of data processing
- The categories of third parties to whom the data may be disclosed
- How long the data will be stored (or the criteria used to determine that period)
- Your other rights regarding our use of your data
We will provide you with the information within one month of your request, unless doing so would adversely affect the rights and freedoms of other (e.g. another person’s confidentiality or intellectual property rights). We’ll tell you if we can’t meet your request for that reason.
You have the right to access information we hold about you
You can object to us using your data for profiling you or making automated decisions about youWe may use your data to determine whether we should let you know information that might be relevant to you (for example, tailoring emails to you based on your behavior). Otherwise, the only circumstances in which we will do this is to provide the Instasell service to you.
You have the right to make us correct any inaccurate personal data about you
We will give you a copy of your store data in CSV or JSON so that you can provide it to another service. If you ask us and if it is technically possible, we will directly transfer the data in a CSV or JSON file for you. We will not do so to the extent that this involves disclosing data about any other individual.
You have the right to port your data to another service
You can do this by asking us to erase any personal data we hold about you, if it is no longer necessary for us to hold the data for purposes of your use of Instasell.
You have the right to be "forgotten" by us
Please tell us first (info@instasell.in) so we have a chance to address your concerns. If we fail in this, you can address any complaint to a competent Data Protection Authority as per applicable law in your country.
You have the right to lodge a complaint regarding our use of your data
In some regions, such as the European Economic Area (EEA), United Kingdom (UK), and Canada, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time. In some regions (like the EEA, UK, and Canada), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us by using the contact details provided in the section 'HOW CAN YOU CONTACT US ABOUT THIS NOTICE?'below.
We will consider and act upon any request in accordance with applicable data protection laws.
If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: https://ec.europa.eu/justice/dataprotection/bodies/authorities/index_en.html.
If you are located in Switzerland, the contact details for the data protection authorities are available here: https://www.edoeb.admin.ch/edoeb/en/home.html.
Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section 'Contact us about this notice'
However, please note that this will not affect the lawfulness of the processing before its withdrawal, nor when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, or by contacting us using the details provided in the section 'Contact us about this notice' below. You will then be removed from the marketing lists.
However, we may still communicate with you — for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.
Account Information: If you would at any time like to review or change the information in your account or terminate your account, you can:
Contact us using the contact information provided. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.
Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services.
To opt out of interest-based advertising by advertisers on our Services visit http://www.aboutads.info/choices/
For further information, please see our Cookie Notice: https://gopostship.com/cookie-policy
If you have questions or comments about your privacy rights, you may email us at info@instasell.in.
How do we process your information?
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.
We may also process your information for other purposes with your consent.We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.
To respond to user inquiries/offer support to users: We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
To fulfil and manage your orders: We may process your information to fulfil and manage your orders, payments, returns, and exchanges made through the Services.
To request feedback: We may process your information when necessary to request feedback and to contact you about your use of our Services.
To deliver targeted advertising to you: We may process your information to develop and display personalised content and advertising tailored to your interests, location, and more. For more information see our Cookie Notice.
To identify usage trends: We may process information about how you use our Services to better understand how they are being used so we can improve them.
To save or protect an individual's vital interest: We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm.
Please remember:
- You provide personal data at your own risk: unfortunately, no data transmission is guaranteed to be 100% secure
- You are responsible of your username and password: keep them secret and safe!
- If you believe your privacy has been breached, please contact us immediately on info@instasell.in
- Controls for Do-Not-Track Features: Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ('DNT') feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognising and implementing DNT signals has been finalised. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.
Where do we store the data?
The personal data we collect is primarily stored in our Google Firestore servers in Jakarta, Indonesia. As we are incorporated both in India and United States, we process data in both the countries, and in any data processing facilities operated by the third parties identified in this notice.
By submitting your personal data, you agree to this transfer, storing or processing by us. If we transfer or store your information outside the EEA in this way, we will take steps to ensure that your privacy rights continue to be protected as outlined in this Privacy Policy.
How long do we store your data?
In Short: We keep your information for as long as necessary to fulfil the purposes outlined in this privacy notice unless otherwise required by law. We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us.When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
Do California residents have specific privacy rights?
In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.
California Civil Code Section 1798.83, also known as the 'Shine The Light' law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.
If you are under 18 years of age, reside in California, and have a registered account with Services, you have the right to request removal of unwanted data that you publicly post on the Services. To request removal of such data, please contact us using the contact information provided below and include theemail address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Services, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g. backups, etc.).
CCPA Privacy Notice
The California Code of Regulations defines a 'resident' as:(1) every individual who is in the State of California for other than a temporary or transitory purpose and(2) every individual who is domiciled in the State of California who is outside the State of California for a temporary or transitory purposeAll other individuals are defined as 'non-residents'.If this definition of 'resident' applies to you, we must adhere to certain rights and obligations regarding your personal information.What categories of personal information do we collect?We have collected the following categories of personal information in the past twelve (12) months:
Identifiers: Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name.
Personal information categories listed in the California Customer Records statute: Name, contact information, education, employment, employment history, and financial information.
Protected classification characteristics under California or federal law: Gender and date of birth.
Commercial information: Transaction information, purchase history, financial details, and payment information.
Biometric information: Fingerprints and voiceprints.
Internet or other similar network activity: Browsing history, search history, online behaviour, interest data, and interactions with our and other websites, applications, systems, and advertisements.
Geolocation data: Device location.
Audio, electronic, visual, thermal, olfactory, or similar information: Images and audio, video or call recordings created in connection with our business activities.
Professional or employment-related information: Business contact details in order to provide you our services at a business level or job title, work history, and professional qualifications if you apply for a job with us.
Education Information: Student records and directory information
Inferences drawn from other personal information: Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferencesand characteristics
We may also collect other personal information outside of these categories instances where you interact with us in person, online, or by phone or mail in the context of:
1. Receiving help through our customer support channels
2. Participation in customer surveys or contests
3. Facilitation in the delivery of our Services and to respond to your inquiries.
How do we use and share your personal information?
More information about our data collection and sharing practices can be found in this privacy notice and our Cookie Notice: https://instasell.io/cookie-policy.You may contact us by email at info@instasell.io, or by referring to the contact details at the bottom of this document.
If you are using an authorised agent to exercise your right to opt out we may deny a request if the authorised agent does not submit proof that they have been validly authorised to act on your behalf.
Will your information be shared with anyone else?
We may disclose your personal information with our service providers pursuant to a written contract between us and each service provider. Each service provider is a for-profit entity that processes the information on our behalf.We may use your personal information for our own business purposes, such as for undertaking internal research for technological development and demonstration.
This is not considered to be 'selling' of your personal information.Instasell Technology Pvt Ltd has not disclosed or sold any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months.
Instasell Technology Pvt Ltd will not sell personal information in the future belonging to website visitors, users, and other consumers.Your rights with respect to your personal data:
Right to request deletion of the data — Request to delete
You can ask for the deletion of your personal information. If you ask us to delete your personal information, we will respect your request and delete your personal information, subject to certain exceptions provided by law, such as (but not limited to) the exercise by another consumer of his or her right to free speech, our compliance requirements resulting from a legal obligation, or any processing that may be required to protect against illegal activities.
Right to be informed — Request to know
Depending on the circumstances, you have a right to know. Whether we collect and use your personal information; the categories of personal information that we collect; the purposes for which the collected personal information is used; whether we sell your personal information to third parties; the categories of personal information that we sold or disclosed for a business purpose; the categories of third parties to whom the personal information was sold or disclosed for a business purpose; and the business or commercial purpose for collecting or selling personal information. In accordance with applicable law, we are not obligated to provide or delete consumer information that is de-identified in response to a consumer request or to re-identify individual data to verify a consumer request.
Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights:
We will not discriminate against you if you exercise your privacy rights.
Verification process:
Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. These verification efforts require us to ask you to provide information so that we can match it with information you have previously provided us. For instance, depending on the type of request you submit, we may ask you to provide certain information so that we can match the information you provide with the information we already have on file, or we may contact you through a communication method (e.g. phone or email) that you have previously provided to us. We may also use other verification methods as the circumstances dictate.We will only use personal information provided in your request to verify your identity or authority to make the request. To the extent possible, we will avoid requesting additional information from you for the purposes of verification. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes. We will delete such additionally provided information as soon as we finish verifying you.
Other privacy rights:
You may object to the processing of your personal information.You may request correction of your personal data if it is incorrect or no longer relevant, or ask to restrict the processing of the information.You can designate an authorised agent to make a request under the CCPA on your behalf. We may deny a request from an authorised agent that does not submit proof that they have been validly authorised to act on your behalf in accordance with the CCPA.You may request to opt out from future selling of your personal information to third parties. Upon receiving an opt-out request, we will act upon the request as soon as feasibly possible, but no later than fifteen (15) days from the date of the request submission.To exercise these rights, you can contact us by email at info@instasell.io, or by referring to the contact details at the bottom of this document. If you have a complaint about how we handle your data, we would like to hear from you.
When and with whom do we share your personal information?
In Short: We may share information in specific situations described in this section and/or with the following third parties.We may need to share your personal information in the following situations:
Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
When we use Google Maps Platform APIs: We may share your information with certain Google Maps Platform APIs (e.g. Google Maps API, Places API). To find out more about Google’s Privacy Policy, please refer to this link.
We obtain and store on your device ('cache') your location.You may revoke your consent anytime by contacting us at the contact details provided at the end of this document.Affiliates.
We may share your information with our affiliates, in which case we will require those affiliates to honour this privacy notice. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
Business Partners. We may share your information with our business partners to offer you certain products, services, or promotions.
Offer Wall. Our application(s) may display a third-party hosted 'offer wall'. Such an offer wall allows third-party advertisers to offer virtual currency, gifts, or other items to users in return for the acceptance and completion of an advertisement offer. Such an offer wall may appear in our application(s) and be displayed to you based on certain data, such as your geographic area or demographic information. When you click on an offer wall, you will be brought to an external website belonging to other persons and will leave our application(s). A unique identifier, such as your user ID, will be shared with the offer wall provider in order to prevent fraud and properly credit your account with the relevant reward.
Tech businesses often use third parties to help them host their application, communicate with customers, power their emails etc. We partner with third parties who we believe are the best in their field at what they do.
When we do this, sometimes it is necessary for us to share your data with them in order to get these services to work well. Your data is shared only when strictly necessary and according to the safeguards and good practices detailed in this Privacy Policy. Where personal data is transferred to a third party in the United States we take steps to ensure we agree the standard contractual clauses with them. We continually monitor this transfer mechanism. Any data transfers to the US are encrypted and generally consist of insensitive personal data.
Here are the details of our main third-party service providers, and what data they collect or we share with them, where they store the data and why they need it:
Infrastructure
Amazon Web Services, Inc
Privacy Policy- Contact details
- Metadata from your source code
- Data that identifies you
This is a web hosting provider: we use it to store data you generate by using the service securely in the cloud.
EU (Ireland)
Google, LLC.
Legitimate Interests- Contact details
- Metadata from your source code
- Data that identifies you
This is a web hosting provider: we use it to store data you generate by using the service securely in the cloud.
Indonesia
Integrations (by your request)
WorkOS, Inc.
Privacy Policy- Data that identifies you
This enables users to authenticate via Single Sign-On.
US
Instagram, Inc.
Consent- Data that identifies you
- Your Instagram pictures, bio & reels
This enables users to authenticate, create a store from this data, and offer our Services.
US
Apple, Inc.
Consent- Data that identifies you
- Your Apple ID for authentication.
This enables users to authenticate, create a store from this data, and offer our Services.
US
Google, LLC.
Consent- Data that identifies you
- Your Gmail ID for authentication.
This enables users to authenticate, create a store from this data, and offer our Services.
US
Shopify, Inc.
Legitimate Interests- Data that identifies you
- Your Shopify Store information.
This enables users to use our Shopify plug-in service that lets you display your Instagram pictures on your Shopify Store.
US
Communications
Intercom, Inc.
Privacy Policy- Contact details
- How you use Bearer
- Cookies
We use this service for customer communications, user interaction and helpdesk assistance.
US
Outreach, Inc.
Privacy Policy- Contact details
- How you use Bearer
We use this service for customer communications.
US
Salesforce, Inc.
Privacy Policy- Contact details
- How you use Bearer
We use this service for customer communications, user interaction and helpdesk assistance.
US
Twilio, Inc.
Privacy Policy- Contact details
- How you use Bearer
We use this service for sending, storing and tracking emails.
US
Calendly, LLC.
Consent- Contact details
We use this service to set up calls and meetings with customers.
US
Drift, Inc.
Legitimate Interests- Contact details
- How you use Instasell
- Cookies
We use this service for customer communications, user interaction and helpdesk assistance.
US
Twilio, Inc.
Legitimate Interests- Contact details
- Mobile Number Authentication
- How you use Instasell
We use this service for sending, storing, tracking emails and authenticate mobile numbers.
US
Mailshake, LLC.
Legitimate Interests- Contact details
- Mobile Number Authentication
- How you use Instasell
We use this service for sending, storing, tracking emails and authenticate mobile numbers.
US
Three Hearts Digital, Ltd.
Legitimate Interests- Contact details
- How you use Instasell
We use this service for sending, storing, tracking emails.
UK
Webflow, Inc.
Legitimate Interests- Contact details
We use this service to build our website and our demo form.
US
Zapier, Inc.
Legitimate Interests- Contact details
We use this service to automate tasks like sending emails.
US
Payments (Depending on your Payment Terms)
Stripe, Inc.
Privacy Policy- Contact details
- Financial information
This service processes payments for us.
EU & US
Stripe, Inc.
Legitimate Interests- Contact details from you & your customers.
- Financial information from you and your customers to process orders.
This service processes payments for us.
EEA & US
Cashfree Payments India Pvt Ltd
Legitimate Interests- Contact details
- Financial information from you and your customers to process orders.
This service processes payments for us.
India
Razorpay Software Pvt Ltd
Legitimate Interests- Contact details
- Financial information from you and your customers to process orders.
This service processes payments for us.
India
Do we use cookies and other tracking technologies?
In Short: We may use cookies and other tracking technologies to collect and store your information.We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information.
Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice: https://app.termly.io/dashboard/website/15682366-1dd6-405b-a7e5-b88b2e2e587a/cookie-policy.
How can I block cookies?
You can block cookies by activating a setting on your browser allowing you to refuse the setting of cookies. You can also delete cookies through your browser settings. If you use your browser settings to disable, reject, or block cookies (including essential cookies), certain parts of our website will not function fully. In some cases, our website may not be accessible at all. Please note that where third parties use cookies we have no control over how those third parties use those cookies
Which specific cookies do we use?
Intercom, Inc.
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intercom-id-[TOCOMPLETE]
Intercom uses cookies to recognise particular people who have interacted with Intercom through Bearer previously. This may be visitors to our website, Bearer users or counterparties.
You may refuse the transmission of your Information by opting out (contact them directly for more information), however, please note that you will delete the opt-out cookie when you delete your cookies in your browser settings.
Google Analytics
It records a particular ID used to come up with data about website usage by the user. It is a HTTP cookie that exxpires after 2 years.
Google Analytics
Used to distinguish individual users by means of designation of a randomly generated number as a client identifier, which allows calculation of visits and sessions.
Drift Live Chat
Stores a unique ID string for each chat-box session. This allows the website-support to see previous issues and reconnect with the previous supporter.
Drift Live Chat
Sets a unique ID for the specific user. This allows the website to target the user with relevant offers through its chat functionality.
Drift Live Chat
Allows the website to recognize the visitor, in order to optimize the chat-box functionality.
Contact us about this notice
We would love to hear any feedback or comments from you regarding our privacy policy. Any significant changes will of course be notified to you by email.
Access a PDF version of this notice here.
You can get in touch with us via email - info@instasell.in or by post:
Instasell Technology Pvt Ltd
102, Bhagyoday, Plot - 275
Sector - 21, Nerul East,
Navi Mumbai, Maharashtra 400706
India
© Instasell Technology Pvt Ltd, All Rights Reserved.
