Best Shopify Apps for Customer order tracking

Table of contents

  1. 1. Serializer ‑ Product Tracking
  2. 2. H3 Order Tracking Notifier
  3. 3. WeShip Track ‑ Order Tracking
  4. 4. Shipped Suite
  5. 5. TrackShip
  6. 6. Wing
  7. 7. QuickTrack | Order Tracking
  8. 8. Shipup
  9. 9. Parcelecho Map Order Tracking
  10. 10. Trackiy ‑ Sync Tracking info
  11. 11. Shipping Tracker by DevCloud

Serializer ‑ Product Tracking

by Galmis

5 ( 2 rating & reviews )

Avoid using spreadsheet files or other inefficient methods to track individual products. Instead, effortlessly include serial numbers, warranty details, or custom item information for items that have been sold. Access order, customer, and item data swiftly by entering a serial number or other item specifics. Allow customers to search and confirm their received products by integrating item details into your website or customer notifications.

Assign each sold item its own unique information.

Customize item fields using details such as supplier SKU, lot numbers, expiry dates, etc.

Retrieve customer orders and item information by inputting serial numbers and utilizing custom fields.

Find and showcase distinct item details in notifications or on your website.

Personalize order printer templates to efficiently print orders in large quantities.

Price - Free trial available

Serializer ‑ Product Tracking

H3 Order Tracking Notifier

by H3 Technologies

5 ( 1 rating & reviews )

Give customers live updates on their shipments via an order tracking page and automatic notifications. Monitor carrier transit times, delivery statuses, and failed attempts on the shipment analytics dashboard. Improve delivery times with detailed analytics from the Order Tracking Notifier.

Effortlessly monitor your orders by using our user-friendly tracking page and receiving automatic notifications.

Useful tips: Easily keep track of delivery information.

Quicker deliveries: Enhance shipping times to ensure customer satisfaction.

Price - Free trial available

H3 Order Tracking Notifier

WeShip Track ‑ Order Tracking

by WeShip

5 ( 3 rating & reviews )

Introducing WeShip Track – a tool designed for Shopify merchants who want to improve their order tracking process, monitor carriers more effectively, and ensure customer satisfaction. By using this solution, you can decrease the number of "Where is my order?" questions and easily generate custom tracking pages for your customers. Experience more efficient logistics management and increase customer satisfaction.

Tracking orders in real-time.

Monitoring the performance of carriers

Customized tracking pages

Minimize the number of WISMO inquiries.

Improved levels of customer contentment

Price - Free trial available

WeShip Track ‑ Order Tracking

Shipped Suite

by Shipped AI

5 ( 8 rating & reviews )

Shipped AI is the sole autonomous AI CX agent designed for ecommerce that is capable of taking actions and implementing solutions on a broad range of intricate scenarios at a large scale. It seamlessly integrates with your current technology stack, serving as your top CX agent that will impress customers when they reach out through their preferred communication channel. By ensuring customer satisfaction, fostering repeat purchases, cutting costs, and boosting profits, Shipped AI will enhance your bottom line.

An AI customer experience agent that can operate across multiple channels including email, SMS, phone, chat, and social media.

AI programs have been shipped to handle all aspects of the resolution flows for white-glove onboarding.

An AI customer experience agent designed specifically to match your brand's tone, target audience, and branding criteria.

Automated solutions for self-service and instant access to AI-powered technologies ensure a comprehensive user experience.

Tracking, logistics support, returns and exchanges, appeasements, and additional services

Price - Price: Free

Shipped Suite

TrackShip

by TrackShip

5 ( 1 rating & reviews )

TrackShip automatically tracks your shipped orders with over 700 shipping carriers, manages all customer touchpoints from shipment to delivery, and helps you save time on shipping inquiries. By providing a seamless post-purchase experience, you can build brand loyalty, trust, and increase repeat orders.

TrackShip automatically monitors your shipments and streamlines your post-shipping processes.

Minimize the amount of time devoted to customer service and shipping inquiries.

Continuously engage with customers post-shipment and provide regular updates on delivery progress.

Price - Free to install

TrackShip

Wing

by Wing

5 ( 3 rating & reviews )

Gérez facilement toutes vos expéditions eCommerce grâce à notre plateforme SaaS dédiée aux eCommerçants. Wing simplifie la collecte, l'affranchissement, la gestion des étiquettes-retours, le suivi des colis et le traitement des réclamations. Expédier vos colis n'a jamais été aussi simple !

Collecte prévue ou sur demande pour des collectes avec plusieurs transporteurs.

Packaging: packaging tailored to your products for optimal protection

Suivi : Accédez au suivi des livraisons en temps réel depuis votre interface.

Labeling: Print your multi-carrier labels with just one click.

Tarifs avantageux offerts par notre réseau de transporteurs partenaires

Price - Free to install

Wing

QuickTrack | Order Tracking

by Brain Station 23 PLC

5 ( 1 rating & reviews )

QuickTrack is an Order Tracking app that keeps customers informed about their order status, fostering loyalty and trust in your business. It also generates estimated delivery dates for each order, ensuring customers always know when to expect their package. The order lookup page offers an easy way for customers to stay updated on the status of their orders.

Enable customers to easily monitor the progress of their orders.

Enable unlimited order status to monitor your orders at each step of the process.

Develop and designate personalized order statuses to customize the monitoring procedure.

A tracking page can be fully customized to match the design of your theme.

Provide customers with a sense of security.

Price - Price: Free

QuickTrack | Order Tracking

Shipup

by Shipup

4.6 ( 19 rating & reviews )

Shipup assists in enhancing the post-purchase journey by enabling online retailers to provide seamless and proactive communication that exceeds customer expectations beyond the point of purchase, encompassing delivery to returns. Through Shipup, e-tailers can strengthen their brand reputation, foster customer loyalty, and make informed decisions based on data to optimize operational costs.

Notifications via email and SMS that are delivered promptly.

Tracking pages that can be customized and branded.

Dashboard for centralized shipment tracking.

Automated options for exchanges and store credits streamline returns management.

Estimated delivery dates powered by artificial intelligence.

Price - $399/month

Shipup

Parcelecho Map Order Tracking

by BiteData

5 ( 5 rating & reviews )

Track package location with the support of Google Maps and receive email notifications.

Displaying the location of the package on the map.

Send email notifications to your customers with the latest updates on their package status.

Track Your Orders on Your Store's Tracking Page

Price - Free plan available

Parcelecho Map Order Tracking

Trackiy ‑ Sync Tracking info

by Trackiy

5 ( 15 rating & reviews )

Automate the process of syncing tracking information from your store to your payment platform with Trackiy to avoid having a reserve placed on your account.

With Trackiy, you can effortlessly upload tracking numbers with minimal effort and zero chance of human mistakes.

Trackiy will retrieve claim details, send package proof to customers, and automatically input tracking data into your payment platform.

Simply set it up and let Trackiy handle the rest.

Keep the time that funds are held to a minimum by syncing Stripe and PayPal tracking in real-time.

Immediately synchronize newly shipped orders and effortlessly synchronize old orders in bulk with a single click.

Receive email reports regularly to stay updated on the number of orders synced by our app.

Minimize manual labor and associated expenses, while safeguarding your cash flow.

Works in conjunction with syncing tracking information on Shopify Plus.

Price - Free trial available

Trackiy ‑ Sync Tracking info

Shipping Tracker by DevCloud

by DevCloud LLC

4.4 ( 134 rating & reviews )

Inform your customers of their package's location and decrease the need for customer support with Shipping Tracker. This tool will notify customers of any changes in their package's shipping status.

With Shipping Tracker, keeping all your tracking numbers organized has never been simpler! It seamlessly integrates with Shopify, allowing your customers to view their order's shipping history directly on your store.

Personalize the tracking page with your brand and make it uniquely yours for customers to easily track their packages.

Stay updated with your customers by sending email and SMS notifications regarding any changes in the shipping status.

Customize the tracking page within your store with your brand.

Dashboard displaying the history of shipment statuses.

Price - Free trial available

Shipping Tracker by DevCloud

Supercharge Your Shipping Experience with Postship

Elevate your post-purchase journey! Say goodbye to support ticket hassles and delight your customers with a seamless tracking experience.

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