Best Shopify Apps for FAQ

Table of contents

  1. 1. Chatty: Livechat Helpdesk, FAQ
  2. 2. D: FAQ Page ‑ Product FAQs
  3. 3. MooseDesk FAQ & Helpdesk
  4. 4. FaqKing: Help Center & FAQ
  5. 5. HelpLab FAQ Page, Product FAQs
  6. 6. Yanet: FAQ Page, Product FAQs
  7. 7. Simesy FAQ Page, Product FAQs
  8. 8. RT: Instant FAQ, Help Center
  9. 9. Askify ‑ Questions & Answers
  10. 10. SMPS Product Question & Answer
  11. 11. POWR: FAQ & Help Center
  12. 12. BetterDocs Knowledge Base
  13. 13. FAQPRIME: FAQ, WhatsApp, Track
  14. 14. Jekka‑FAQs | Live Chat | Email
  15. 15. FAQify: FAQ page ‑ Product FAQ
  16. 16. Variant Descriptions King
  17. 17. Nayra Product FAQ
  18. 18. Corner FAQ Page & Help Center

Chatty: Livechat Helpdesk, FAQ

by Chatty

5 ( 1662 rating & reviews )

Chatty Help Center provides a intelligent Chat box featuring FAQs, Order tracking, and livechat for customers. Available 24/7 with automation and WhatsApp support, it enhances user experience, increases conversion rates, and reduces cart abandonment. Personalized Contact Us options through WhatsApp help establish trust and decrease support time. The integration allows for instant order tracking, speedy issue resolution, and customized assistance for urgent requests, leading to higher satisfaction and boosted sales.

Beautiful themes for FAQs pop-up and Help Center.

Demonstrate the Order Tracking feature that allows customers to monitor the progress of their parcels without needing to inquire.

Assist Shopify stores in easily managing FAQs by displaying both the question and category number.

Enable e-commerce businesses to generate extensive inquiries and FAQ sections.

Different ways to contact us for round-the-clock LiveChat support, including WhatsApp, phone calls, and messaging.

Price - Price: Free

Chatty: Livechat Helpdesk, FAQ

D: FAQ Page ‑ Product FAQs

by DDSHOP APPS

4.8 ( 199 rating & reviews )

Please enter "123" if the FAQ demo store requires a storefront password. The Product FAQs app by DDSHOPAPPS enables customers to easily find answers to common questions on the Knowledge Base and FAQ lists. Admins have the ability to create their own SEO-friendly FAQ page with all the essential features. Experience the benefits of our FAQs application and see why it is trusted by merchants.

Display FAQs anywhere: Easily insert FAQs onto any webpage, section, product, or collection

Utilize Google FAQ Schema to enhance SEO with FAQs rich results that are accessible.

12+ attractive FAQ page templates that can be easily customized

Frequently Asked Questions in multiple languages, with several main FAQ pages.

Simple to create, simple to maintain, increase sales

Price - Price: Free

D: FAQ Page ‑ Product FAQs

MooseDesk FAQ & Helpdesk

by MOOSE INNOVATIONS INC.

5 ( 43 rating & reviews )

Specifically designed for Shopify store owners, create a FAQ page or Help center within 5 minutes using attractive templates. Simplify ticket management across multiple channels with an integrated support helpdesk. Contact us for additional custom features that are easily accessible!

Page for Frequently Asked Questions/Help Center: organize and write articles, easily personalize FAQ page.

Get help quickly and efficiently with a customized support widget.

Streamlined support: Automate sending, categorizing tickets, leaving notes for customers, and other features.

Informative reports on team performance, real-time ticket performance, and other related metrics

24/7 support is available, providing assistance at all hours including varied time zones.

Price - Price: Free

MooseDesk FAQ & Helpdesk

FaqKing: Help Center & FAQ

by FaqKing

5 ( 118 rating & reviews )

The FAQ help center page is completely customizable, allowing you to adjust elements such as font size, color, and style to align with your brand. The app is designed with all end users in mind, making it user-friendly. FaqKing FAQ app does not require any modifications to your theme and operates independently, eliminating the need for coding knowledge.

Exciting new feature: bubble FAQs can now be displayed on selected pages!

Develop FAQ's for your help center that align with your theme and cater to your specific requirements.

Utilize our user-friendly admin dashboard to completely customize questions and answers.

A static page that allows for product page FAQ's in multiple languages.

Display frequently asked questions on their own page as well as on your product pages.

The admin has the capability to include images and videos in FAQ responses, as well as format text.

Price - Free plan available

FaqKing: Help Center & FAQ

HelpLab FAQ Page, Product FAQs

by Avocados Lab

4.9 ( 423 rating & reviews )

Transform your store's FAQs with Easy FAQ! With a user-friendly design, it creates chic product FAQs that blend seamlessly with your theme. Customize fonts, colors, and styles to reflect your brand's individuality. Enjoy lightning-fast page loads for quick access to information and reduce customer inquiries with detailed Q&A. Easy FAQ is also compatible with Shop app for effortless integration. Elevate your customer experience today!

FAQ themes can be fully customized to align with the branding and style of your store.

Enables easy and streamlined creation of store FAQs and product FAQs.

Built-in support for Google's rich SEO snippets on your dedicated FAQ page.

You have the option to include images and videos in your FAQ section.

Supports multiple languages that are supported by your store!

Price - Free plan available

HelpLab FAQ Page, Product FAQs

Yanet: FAQ Page, Product FAQs

by Yanet

4.6 ( 62 rating & reviews )

A professional FAQ app makes it easy for merchants to create an attractive FAQ page quickly, even without coding skills. It offers responsive design and a variety of stylish themes to choose from. The app also includes native store language translation, allowing merchants to display FAQs on product pages. A rich text editor is available for crafting detailed answers and organizing categories. The FAQ page URL is customizable and customers can easily search for FAQs using the search bar. Additionally, merchants can customize the appearance of their FAQ page with custom CSS and preview templates before publishing. The app also allows for importing and exporting FAQs.

There are no limits to the number of FAQs and categories that merchants can add.

Product FAQ: Increase sales and conversion rates by displaying frequently asked questions on the product page.

Support for multiple languages: FAQs can be translated into any language of your choice.

Support is available for Google SEO snippets.

There are numerous expertly-designed templates available for a visually appealing FAQ page.

Price - Free plan available

Yanet: FAQ Page, Product FAQs

Simesy FAQ Page, Product FAQs

by Simesy

4.8 ( 43 rating & reviews )

Use Simesy FAQ Page & Product FAQ to easily create an unlimited number of FAQs to address common questions. Provide your customers with a dedicated FAQ page to help them find answers on their own. Showcase FAQs on product pages or any other page on your website, allowing customers to quickly access the information they need. Automatically organize product descriptions into tabs and accordions without the need to edit any code. Compatible with all Shopify themes.

Generate a limitless number of questions and corresponding answers. Easily categorize and manage frequently asked questions.

An FAQ page optimized for SEO with a quick search feature

Show frequently asked questions on the product page or any other location without the need for coding.

Automatically arrange product descriptions into tabs and accordion sections.

Price - Free plan available

Simesy FAQ Page, Product FAQs

RT: Instant FAQ, Help Center

by RoarTheme

4.8 ( 95 rating & reviews )

By implementing a streamlined and user-friendly system, customers will easily locate answers to their inquiries, thereby eliminating any doubt and ultimately enhancing trust, brand awareness, and sales.

Effortlessly incorporate an infinite number of FAQs onto your website in a fast and simple manner.

Immediately provide your customers with the information they need and minimize the need for customer support.

Integration of chat services including WhatsApp, Facebook Messenger, Telegram, Skype, Viber, and Zalo.

Price - Price: Free

RT: Instant FAQ, Help Center

Askify ‑ Questions & Answers

by Appify Commerce

4.9 ( 21 rating & reviews )

In today's world, simply having a product description is inadequate. Consumers are in search of validation. They are more inclined to make a purchase if their inquiries are addressed. With our app, we offer a solution. Our app-integrated store enables visitors to ask questions directly on product pages, receiving prompt answers. It is crucial for them to feel assured about their purchases, leaving no room for hesitation. Administrators have the ability to post questions themselves, creating a FAQ section for users.

Receive notifications when a new question is posted.

The administrator can choose to allow posting questions for either logged-in customers only or all customers.

Create a space where individuals can review, rate, and inquire about products.

Price - Free plan available

Askify ‑ Questions & Answers

SMPS Product Question & Answer

by Simprosys InfoMedia

4.9 ( 261 rating & reviews )

The Simprosys Product Question & Answer app allows you to keep track, oversee, and promptly address product inquiries for your online store. You can choose to respond to questions publicly or privately. Utilize user-friendly Q&A widgets to interact with visitors on your site. Establish and keep up an FAQ page for your store. Benefit from a well-organized dashboard that provides a comprehensive overview of all queries in one location. Make use of user-generated content to enhance your search engine rankings.

Streamlined dashboard displaying a summary of all questions and their synopses.

Receive email notifications and promptly address any inquiries related to the product.

Develop and oversee an FAQ section that enhances organic performance.

User-friendly and customizable Q&A widgets designed for your e-commerce website.

Combine the list of people who ask questions with MailChimp and Klaviyo.

Price - Free plan available

SMPS Product Question & Answer

POWR: FAQ & Help Center

by POWR.io

4.7 ( 234 rating & reviews )

Improve customer support and boost sales by using the POWR Product FAQ Help Center. Quickly generate SEO-friendly FAQs tailored to your brand's aesthetic without the need for coding. Addressing typical product inquiries on your product page leads to faster sales and fewer support requests. For instance, providing information on shipping and returns directly within your store can streamline the buying process. Enhance your customers' experience with our user-friendly, comprehensive FAQ tool.

Enhance the FAQs section by incorporating links, images, and videos, and enabling a mouse-over effect for a more interactive experience.

Frequently asked questions have been optimized for search engines to enhance natural search traffic.

To conserve space on the page, establish sections that are half-width.

Add a search bar to your product FAQ Help Center to make it searchable.

Price - Free plan available

POWR: FAQ & Help Center

BetterDocs Knowledge Base

by Storeware

5 ( 11 rating & reviews )

BetterDocs is a robust knowledge base application designed for creating FAQ and documentation pages. This customer service tool allows you to easily incorporate responsive product FAQs and an Instant Answer widget on your website. Additionally, you can analyze your knowledge base's effectiveness using the Analytics tool and enhance your documentation accordingly. The app also offers quick order tracking and feedback collection functionalities to improve your customers' experience. With its seamless integration with WhatsApp and Messenger, you can enable live chat support on your website.

Develop a FAQ section for your store and establish a knowledge base for your help center.

Utilize the Magic AI Autowrite feature to quickly generate FAQs and documentation.

Use an advanced Analytics tool to evaluate your knowledge base performance.

Seamless integration with WhatsApp and Messenger for live chat functionality.

Implement a swift Order Tracking option and allow customers to give immediate feedback.

Price - Free plan available

BetterDocs Knowledge Base

FAQPRIME: FAQ, WhatsApp, Track

by Oneprime, Inc.

4.4 ( 106 rating & reviews )

Faqprime Lite is a comprehensive help and support application available on the app store. The chat-style support widget is elegantly designed to assist customers in finding AI-generated FAQs and Q&A, locating their orders with the order tracking feature, and communicating through various platforms such as WhatsApp, Messenger, Tidio, Tawk.to, Inbox, and email. The app also offers live video call shopping. Improve your SEO ranking with the native FAQ page, Contact us page, and Track order page. Additionally, increase social media engagement by adding floating social media icons to boost likes.

We are just 5 minutes away from going live with a one-click install feature that requires no coding.

The FAQ Help center page offers a selection of AI-powered Q&A templates for users to choose from.

Contact us form includes Captcha to prevent spam. Support inquiries can be sent to us via Email (helpdesk).

Page for tracking orders (accepts email address and phone number for tracking)

Integrate social media icons and a video call feature onto your store.

Price - Price: Free

FAQPRIME: FAQ, WhatsApp, Track

Jekka‑FAQs | Live Chat | Email

by Hello Jekka

4.7 ( 9 rating & reviews )

Jekka offers one-click FAQ generation using ChatGPT-4 for automated customer support. It promptly responds to customer inquiries with conversational FAQs, engaging with customers in a human-like manner to resolve issues and improve satisfaction. It also provides informative dashboards on team performance, ticket rates, and other metrics. With 24/7 Automation and WhatsApp Support available, you can ensure you never miss a chance to convert visitors into customers!

Easily create store FAQs and product FAQs with just a single click, no additional steps needed.

Implement live chat automation to ensure continuous customer engagement around the clock, even during offline hours.

Use Jekka's policies to quickly and accurately respond to customer inquiries.

Increase sales by utilizing proactive marketing that takes into account customer history and preferences.

Get email notifications for tickets and respond quickly right from your email inbox.

Price - Free plan available

Jekka‑FAQs | Live Chat | Email

FAQify: FAQ page ‑ Product FAQ

by Zifyapps

4.8 ( 65 rating & reviews )

A FAQ page, specifically a Product FAQ, is a crucial and indispensable section for both business and product websites. By including a Product FAQ on your store, you can save time that would have been spent on sales calls or emails, empower potential buyers to make informed decisions independently, and ultimately increase sales and leads for your business. With FAQify, creating a visually appealing and highly informative FAQ page or Product FAQ that aligns with your store's theme is made easy and efficient, allowing you to better support your customers.

Includes responsive features for your Product FAQ page.

Utilize ajax to dynamically add FAQ groups, questions, and answers to the page without requiring a full reload.

Schema markup for frequently asked questions (FAQ).

With the smart editor, you can easily insert FAQ content, add images, and embed videos.

Display FAQ on all pages: present unique FAQ on individual product pages (Product-specific FAQ)

Price - Free plan available

FAQify: FAQ page ‑ Product FAQ

Variant Descriptions King

by StarApps Studio

4.5 ( 104 rating & reviews )

Display various details of the chosen variant, such as size chart information, color specifics, care instructions, technical details, etc. Arrange exhaustive product descriptions in tabs or collapsible accordions. Incorporate collapsible accordions and tabs on any page or theme section of your store, including FAQ, Returns & Privacy Policy, Shipping information, Terms & Conditions, Q&A section, and more. Improve sales, reduce returns, and streamline customer support by presenting thorough descriptions in organized tabs and accordions for each distinct variant.

Create individual product descriptions for each variant to showcase the unique features of each option. This will help customers make informed decisions and reduce the likelihood of returns and the need for additional support.

Display product descriptions in Tabs or Accordions. Convert tabs to accordion format for mobile devices.

Personalize the appearance of Product Tabs and Accordions. Include Product Review Tabs or Accordions.

Easily integrate Tabs/Accordion FAQ on any page or theme section for FAQs, Q&A, Privacy, and Returns information.

The app is compatible with all themes. Please chat with us to tailor the app to meet your specific requirements.

Price - Free plan available

Variant Descriptions King

Nayra Product FAQ

by Nayra Apps

5 ( 9 rating & reviews )

The Nayra Product FAQ app provides a convenient and effective way to quickly create both individual and multiple Frequently Asked Questions (FAQ). In just a few minutes, you can use this app to generate three different types of FAQ: Text FAQ, Video FAQ, and Product FAQ.

An informative FAQ page assists your customers.

Show inquiries related to the store, products, shipping, and handling along with their solutions.

Develop three different categories of frequently asked questions: written, video, and product-related.

Price - Free trial available

Nayra Product FAQ

Corner FAQ Page & Help Center

by Corner: Referrals, Upsell & Rewards

4.9 ( 143 rating & reviews )

Easily create a customized FAQ Page/Helpdesk for your store in just minutes with no need for liquid code editing. Tailor the appearance to align with your branding through full customization options.

Utilize a rich text editor with HTML and Markdown support to craft FAQ articles, allowing for simple Drag & Drop re-ordering. Enhance the look of your help desk/FAQ page with Icon packs and themes.

The app offers Translation support, automatically translating UI Texts into 20 languages. Manage your FAQ content in multiple languages for a global reach.

Categorize frequently asked questions into groups such as Shipping, Returns, and Product-related inquiries.

Designate frequently asked questions to be displayed on particular product pages in an accordion format.

An exclusive assistance tool featuring integrated contact options for WhatsApp and Email.

Receive complimentary migration services for your FAQs, as we will transfer all of them from your former app.

Created with the goal of providing customers with the optimal user experience and a visually appealing appearance.

Price - Free plan available

Corner FAQ Page & Help Center

Supercharge Your Shipping Experience with Postship

Elevate your post-purchase journey! Say goodbye to support ticket hassles and delight your customers with a seamless tracking experience.

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