Best Shopify Apps for Returns and exchanges

Table of contents

  1. 1. Yanet: Returns and Exchanges
  2. 2. ReturnX: Returns & Exchanges
  3. 3. ReturnGO Returns & Exchanges
  4. 4. Swap Shipping & Returns
  5. 5. iF Returns & Exchanges
  6. 6. FlexReturn Return Center
  7. 7. Returbo
  8. 8. Rich Returns & Exchanges
  9. 9. Exchanges & Returns by Outvio
  10. 10. 8returns ‑ Returns portal
  11. 11. Return Helper: Return Centre
  12. 12. Shipping Protection by Corso
  13. 13. Refundid: Returns Portal
  14. 14. CreditsYard — Store Credit
  15. 15. PostCo: Returns & Exchanges
  16. 16. Baback ‑ Exchanges & Returns
  17. 17. Narvar Return and Exchange
  18. 18. Insureful: Shipping Protection

Yanet: Returns and Exchanges

by Yanet

5 ( 21 rating & reviews )

The Return and Exchange management app offers a streamlined solution for handling customer return and exchange requests. Store owners can customize policies and rules for different products, and customers can conveniently submit requests through a public portal on the website and receive email updates. The portal allows for customization of text, banners, and colors - simply reach out to us for assistance!

Submit and manage requests for returns and exchanges clearly through various stages.

Various policies and regulations can be established and implemented for various products.

Customers can easily submit requests quickly using the user-friendly embedded portal.

Customers are notified via email at every stage of the request.

We can help customize the text, banner, and colors of the portal to align with your personal style.

Price - Price: Free

Yanet: Returns and Exchanges

ReturnX: Returns & Exchanges

by Hyperr Labs

5 ( 29 rating & reviews )

Bid farewell to the hassle of returns with our easy-to-use return and exchange application. Our customizable return portal makes managing returns and exchanges a breeze. With our one-click return label generation using EasyPost, Shippo, Parcel2Go, InPost, DHL, DPD, and AI-powered analytics, we offer a groundbreaking post-purchase experience for you and your customers. Our return portal also offers plug-and-play integrations to save you time and boost your return on investment, enhancing your post-purchase journey.

Save time with the auto return and exchange portal, as well as the generation of return labels.

Increase revenue by encouraging customers to choose gift cards and store credit for refunds.

Increase your profits by two-fold with AI analytics and an in-depth merchant dashboard.

Stay in touch with your customers by sending them emails regarding their return requests and labels.

Offer quick resolutions for your customers by utilizing our self-service return platform.

Price - Free plan available

ReturnX: Returns & Exchanges

ReturnGO Returns & Exchanges

by ReturnGO

4.9 ( 310 rating & reviews )

Simplify the management of your returns and exchanges with ReturnGO's exchange-centric return platform. Streamline the process by offering one-click exchanges through an automated, AI-powered return portal. Tailor your return and exchange policies, eligibility criteria, resolutions, and reasons to automate your RMA process and email notifications.

Enhance the post-purchase journey by providing order tracking and notifications for every shipment, ensuring a seamless end-to-end experience for your customers.

Exchange products and variants, return gifts, cancel orders, receive store credit, and additional services.

Return reasons can be customized, additional questions can be asked, and images and videos can be uploaded.

Automated rules such as automatic exchanges, automatic refunds, automatic approvals, and automatic credits.

Pre-paid return shipping labels are generated automatically to track returns.

Connections with shipping providers, third-party logistics, enterprise resource planning systems, customer support platforms, application programming interfaces, and other services.

Price - Free trial available

ReturnGO Returns & Exchanges

Swap Shipping & Returns

by Swap-Commerce (Dev)

5 ( 18 rating & reviews )

Swap encourages immediate exchanges and store credit instead of refunds, resulting in reduced logistics costs due to our discounted shipping rates. Customize Swap to align with your brand's preferences throughout the process. Our team manages all direct relationships with return shipping carriers, giving you back valuable time and improving your profitability. Download Swap today to discover how brands can save both time and money.

Save money with prearranged rates from top international shipping companies.

Ensure that every package is fully protected.

Minimize returns by encouraging exchanges with the offer of store credit.

Enable international business growth by unlocking cross-border commerce.

Price - From $59/month

Swap Shipping & Returns

iF Returns & Exchanges

by iF returns

4.8 ( 28 rating & reviews )

Minimize returns by turning them into a sales opportunity, showcasing your entire product range to encourage exchanges or new purchases. Use automation to process refunds promptly, enhancing customer service by providing detailed tracking and information. Customize return and refund choices for each customer or region on the portal, and utilize our discounted rates for over 200,000 drop-off locations globally by integrating your carrier or using our negotiated rates.

Encourage trades and increased sales by providing your entire product range.

Maximize operational efficiency by setting up workflows for pricing, returns, and refunds to reduce costs.

Set up branding and return policies to create a complete brand experience.

Generate refunds, exchanges, and restocking by automating through rules and triggers.

Ensure that transportation and refund operations are synchronized with all 3PL, WMS, or ERP systems.

Price - Free to install

iF Returns & Exchanges

FlexReturn Return Center

by Flextech

4.6 ( 34 rating & reviews )

FlexReturn return center offers a quick and efficient return system to increase the likelihood of repeat customers. By setting up intelligent return rules, you can automatically offer the most suitable return options for your customers. The return admin backend simplifies and streamlines the return management process, saving you and your team significant time. With automatic return approval and shipping label generation, you are freed from the burden of manual work.

The return page can be customized and is aesthetically pleasing. It also supports 12 different languages.

Email notifications will be sent to your customers at every stage of the return process.

Intelligent guidelines display the best return choices for the customer and decline any unwanted return items.

Customers have the option to select from various product options to be exchanged and can also upload photos as proof.

Automated shipping labels, automatic restocking, and automatic return approval streamline the return process.

Price - Free plan available

FlexReturn Return Center

Returbo

by Returbo AB

5 ( 31 rating & reviews )

Find the best post-purchase solution for your Shopify store with our innovative app. Simplify your returns, exchanges, and complaints process with features like self-registration, autogenerated slips, automatic tracking, and easy management – all seamlessly integrated into your website. Increase sales and improve customer satisfaction with our user-friendly tools. Give it a go today and enjoy hassle-free returns, complaints, and exchanges on autopilot.

Digital Return Form: Allow your customers to register their own requests.

Shipping slips are automatically generated and sent to your customers on your behalf.

Keep customers informed through email notifications at every stage of the process.

Upload Image & Leave Comments: Select whether this is a mandatory or optional field.

Facilitate exchanges for your customers by making it easy for them to exchange their items.

Price - Free plan available

Returbo

Rich Returns & Exchanges

by Rich Returns & Exchanges

4.9 ( 76 rating & reviews )

Simplify your returns and exchanges procedures to enhance efficiency and customer happiness. Establish a personalized returns platform that seamlessly links with your store, enabling customers to swiftly manage returns and exchanges. Recommend exchanges as an alternative to returns to prevent revenue loss. Easily obtain prepaid return labels from over 50 global carriers. Keep customers updated with automated emails throughout the returns and exchanges process.

A self-service return portal with custom branding to minimize return processing time.

Streamline the shipping return label process by automating it for a seamless experience for customers.

Establish automated guidelines to handle your return policy and exchange conditions.

Ensure your customers are well-informed and satisfied by utilizing automated email notifications.

Seamlessly incorporate into your business operations, including ERP, IMS, CRM, and 3PL systems.

Price - Free trial available

Rich Returns & Exchanges

Exchanges & Returns by Outvio

by Outvio

4.8 ( 32 rating & reviews )

Outvio provides a robust solution for managing Exchanges and Returns within your Shopify store, featuring a fully branded self-service portal for customers. Additionally, Outvio streamlines post-purchase processes such as order fulfillment, shipping, tracking, and customer communication, all within a user-friendly platform. Get everything you need in one convenient place with Outvio.

Exchanges for the same or a different product, custom return reasons, and return processes.

Offering incentives to receive store credit, including a convenient system for generating pickup and return labels.

Efficient order processing and shipping through a network of 90+ couriers, with customized delivery tracking featuring your branding.

Communication with customers through automated emails, SMS messages, and WhatsApp notifications.

Automated delivery mishap alerts and troubleshooting resources.

Price - Free trial available

Exchanges & Returns by Outvio

8returns ‑ Returns portal

by 8returns - Returns Platform

5 ( 18 rating & reviews )

Streamline your returns process in less than 1 minute: Boost customer satisfaction and reduce costs with our self-service returns platform!

Struggling with complex returns management? 8returns automates returns and refunds, whether it's through QR code, store credit, or exchanges.

Empower customers to initiate returns independently while you oversee the status of all returns in one centralized location. Manage returns efficiently and effectively with 8returns.

A portal for returns that can be personalized to match your brand.

There are numerous ways to retain revenue, such as offering exchanges, refunds, store credit, or processing claims.

Flexible return conditions and dynamic rules, such as those tailored for specific countries.

Quickly review key analytics on return data

The automatic generation of return labels or QR codes makes the process simple.

Price - Free trial available

8returns ‑ Returns portal

Return Helper: Return Centre

by Return Helper

5 ( 11 rating & reviews )

Return Helper is a complete return management solution aimed at simplifying and enhancing the return process and post-sales activities for retailers. Catering to the requirements of global merchants, we provide smooth integration with more than 15 international warehouses in various countries such as the U.S., Canada, U.K., France, Italy, Germany, Poland, Australia, Japan, Malaysia, Singapore, Hong Kong, Taiwan, and China. Additionally, our platform links up with 30 international shipping partners.

Personalize your returns portal by choosing your logo, color scheme, images, and reasons for returns.

Rules that are intelligently designed for achieving specific return outcomes, including guidelines for return windows and non-returnable items.

Streamline the process of generating shipping labels by automating it with over 30 carrier integrations.

Emails should be sent to customers in multiple languages at each stage of the return process.

Return collection services are available locally through warehouses in 15 countries.

Price - Price: Free

Return Helper: Return Centre

Shipping Protection by Corso

by Corso

4.6 ( 36 rating & reviews )

Provide your customers with a premium post-purchase experience using Corso's concierge shipping protection service. Our aim is to prioritize your customers' satisfaction by granting you complete visibility into every claim and customer interaction. By partnering with Corso, you can ensure customer loyalty, generate additional revenue through resolved shipping problems, and demonstrate your commitment to sustainability. Experience the benefits of Corso without any commitments or difficulties in installation. Give Corso a try!

Encourages extensive customization possibilities at checkout - a seamless experience using our latest Checkout App.

Introduces new income through full MSRP replacements using Corso's approve-all-claims approach.

Turning shipping problems into customer loyalty by prioritizing fast response times and high customer satisfaction.

Installs and uninstalls are conducted safely, having been tested and optimized for speed and successful order conversion.

Respects your website and data by providing a minimally branded widget and refraining from sending outreach emails.

Price - Free to install

Shipping Protection by Corso

Refundid: Returns Portal

by Refundid

5 ( 6 rating & reviews )

Meet Refundid, the reliable return option for your business. Simplify the return process with instant refunds and standard returns, eliminating long wait times for customers. Refundid automates label creation and integrates smoothly with carriers. Utilize return data to improve efficiency and enhance the customer experience. Upgrade your return system with Refundid today.

See all incoming returns processed by Refundid

View reports that show your retrieval information immediately.

Review and either authorize or reject returns before returning them to their initial placement.

Develop regulations that align with your store's return policy.

Price - Free to install

Refundid: Returns Portal

CreditsYard — Store Credit

by MerchantYard

4.9 ( 19 rating & reviews )

You can avoid concerns about refunds and potential sales losses with CreditsYard. Our platform enables you to provide store credit to customers for refunds, exchanges, and rewards. Easily import existing credit in bulk using CSV or our custom API. We support B2B orders and multi-store syndication across all your stores. Enjoy automations and cashback rewards for customer orders. Simplify the migration process. And receive 24/7 support via email and live chat.

Retain the funds in the store and provide store credit for any refunds, exchanges, or returns.

Encourage and reward your customers for making purchases by offering cashback incentives.

Enable your customers to boost their wallet by buying store credit.

Seamless transfer, Easily bring over all existing credit by using CSV import or our custom API.

Compatible with: Shopify Point of Sale, Shopify Automated Workflow, Business-to-Business Orders, and Multi-Store Distribution

Price - Free trial available

CreditsYard — Store Credit

PostCo: Returns & Exchanges

by PostCo

5 ( 75 rating & reviews )

PostCo offers a returns center tailored to maximize revenue retention, promote upselling returns, and reduce operational expenses. Personalize your portal's appearance while streamlining your return policies for a positive customer experience that boosts loyalty.

Introducing reNEW: Empower your customers to buy from your returned items inventory, cutting down on warehousing expenses and benefiting the environment.

Setting up is quick and easy. Begin with a customized onboarding process or set up integrations tailored to your needs in just minutes.

Set up policy rules to facilitate specific return results according to your requirements.

Provide the option for store credit, refunds, or exchanges for products of equal or greater value.

Streamline the process of creating shipping labels through automated generation using either custom integrations or over 50 pre-built options.

Customize your return portal and process: tailor questions, reasons for return, and capability to upload images.

Enable repurchasing on a new sales channel by unlocking peer-to-peer returns.

Price - Free trial available

PostCo: Returns & Exchanges

Baback ‑ Exchanges & Returns

by Baback

5 ( 11 rating & reviews )

Baback is a specialized interface designed for Shopify merchants to manage post-purchase processes from start to finish. Our software package includes a user-friendly front-end to enhance the return experience for customers, facilitating exchanges, offering coupons, and processing refunds. Additionally, Baback offers a comprehensive logistics interface for seamless management of all shipping and delivery needs.

Fully automated interface for managing exchanges and returns.

Logistics interface that can be seamlessly incorporated into the workflow of any logistics professional.

Completely integrated and highly competitive return transport partnership agreement.

Price - Free trial available

Baback ‑ Exchanges & Returns

Narvar Return and Exchange

by Narvar

4.3 ( 19 rating & reviews )

Narvar Return & Exchange is designed specifically for Shopify merchants who want to increase sales, cut costs, and turn refunds into continued revenue by offering a variety of exchange options. You can enhance the value of your customers by providing personalized experiences and easy return choices, utilize reverse logistics to speed up product returns, and seamlessly connect with other business tools.

Preserve sales and maintain revenue by offering flexible exchange solutions and store credit.

Enhance customer satisfaction with top-notch and easy return choices.

Handle complexity and make intelligent decisions using returns intelligence.

Price - Free to install

Narvar Return and Exchange

Insureful: Shipping Protection

by Centous Solutions

4.8 ( 4 rating & reviews )

Insureful enables merchants to provide insurance coverage for the products or services they sell. You can begin protecting stolen or damaged items that customers have insured.

With this application, you can create and control your own tailored insurance policy, whether based on a fixed amount or a percentage of the minimum and maximum cart totals.

Customers will receive an email notification once they file a claim.

Our app represents Protection, Extra Income, and Insurance.

Traders have the ability to establish insurance plans depending on a percentage or a fixed amount of the total value of the cart.

Customers submit claims and merchants can view the claim data, including images and descriptions.

Merchants have the option to meet the claims by either reordering or providing a full refund.

Insurance will be automatically added to the cart when the customer is matched with an insurance plan.

Both the customer and the merchant receive email notifications for every event.

Price - Free plan available

Insureful: Shipping Protection

Supercharge Your Shipping Experience with Postship

Elevate your post-purchase journey! Say goodbye to support ticket hassles and delight your customers with a seamless tracking experience.

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