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Post purchase experience your customers deserve!
Elevate your NPS and drive repeat purchases as we enhance customer satisfaction and loyalty. Unlock the potential to increase customer LTV by delivering a magical post-purchase experience that leaves a lasting impression on your audience.
Loved by 4322+ brands
Create a Stunning Tracking Page in Just 2 Clicks
Wave Farewell to Mundane Carrier Tracking Pages! Effortlessly craft a bespoke order tracking experience directly within your Shopify store – no coding required. Unveil impeccably designed, brand-aligned tracking pages in just minutes.
Improve your transactional notifications
Enhance your CX with Postship, that tracks every shipment, detecting numerous post-purchase events. These insights trigger timely email and SMS updates to customers and alert your CX team to issues. Seamlessly integrate these transactional messages into your marketing platforms and ESPs, maintaining design and content control.
Optimize Your Shipping Strategy with Advanced Analytics
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Stay a step ahead of your customers with precise insights into your shipments and carriers. Empower your Operations, Customer Support, and Retention teams with the ability to track every shipment in real-time. Identify any bottlenecks in your delivery process and enhance the customer experience.
Stay one step ahead of delivery challenges
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Manage delivery challenges proactively with Postship. Transform potential shipping setbacks into positive customer experiences.Did you know? Resolving a single WISMO (Where Is My Order) inquiry can cost around $7. With Postship, you can automatically address these concerns, directly benefiting your bottom line.
Easy to Follow Order Tracking for Everyone
Create stunning tracking experiences.
Elevate your Shopify brand with Postship's custom order tracking. Effortlessly design unique experiences with our no-code, Shopify-native builder or utilize our advanced APIs for Headless integration. Transform post-purchase journeys quickly and efficiently.
Tackle delivery delays before they become complaints.
Effortlessly communicate updates to your customers through email or SMS, and keep your team in the loop via Slack or your preferred helpdesk system. Say goodbye to shipping woes and hello to smooth, reliable order management with Postship.
Remove blind spots in your fulfillment process.
Elevate your Support, Operations, and Customer Retention teams with unparalleled insight into shipping processes using Postship's comprehensive tracking interface. Gain detailed oversight of orders categorized by their fulfillment status, delivery service, geographical location, among other key metrics.
Email & SMS
Replace those boring order updates with email and SMS messages you can control, customize and measure—all within your preferred sending platform.
We give you more than 15 extra transactional events that Shopify doesn't offer, plus a library of flows and templates to make setup super fast.
Integrations
Enhance your e-commerce journey with PostShip's integrations. Streamline transactions with Stripe and PayPal, gather valuable feedback via Judge.me and Fera, boost your marketing with Klaviyo and Attentive, and gain insights with Fairing surveys. PostShip – Simplifying order tracking and enriching customer experiences
Happy customers, thriving business.
Shopify stores using Postship see an average of...
57% reduction in WISMO tickets for Glow Recipe
Discover Glow Recipe's Remarkable Turnaround: From BFCM 2022 Chaos to BFCM 2023 Success with Postship! Learn how they transformed a hectic 55,000 order frenzy into a smooth operation, reducing WISMO tickets by 57% and enhancing customer satisfaction like never before. Dive into our case study for the inside scoop
33% increase in NPS for Just Calendars
See How Just Calendars Skyrocketed Their NPS by 33%! Discover Their Journey with Postship: Fewer WISMO Queries, Enhanced Customer Satisfaction, and Streamlined Operations in the Retail Space.
83% reduction in chargebacks for Undley
See How Undley Berlin Cut Chargebacks by 83% with Postship! Discover their journey to simpler, safer transactions and happier customers in our latest case study.
Seamless Integrations with Top
E-commerce Tools
Postship understands the importance of a connected ecosystem in today's digital marketplace. That’s why we've partnered with leading e-commerce applications to streamline your operations and enhance your marketing and customer service efforts.
Adèle Aubry
Ecommerce Manager at Glow Recipe
Sophie von Kirchmann
E-Store Manager at Polaar
Louis Chevant
Director of CX, Asia at Lee Cooper
Sophie von Kirchmann
E-Store Manager at Polaar
Adèle Aubry
Ecommerce Manager at Glow Recipe
Sophie von Kirchmann
CX Manager at Just Calendars
Louis Chevant
Director of CX, Asia at Lee Cooper
Sophie von Kirchmann
CX Manager at Just Calendars
Adèle Aubry
Ecommerce Manager at Glow Recipe
Sophie von Kirchmann
CX Manager at Just Calendars
Louis Chevant
Director of CX, Asia at Lee Cooper
Sophie von Kirchmann
CX Manager at Just Calendars
Adèle Aubry
Ecommerce Manager at Glow Recipe
Sophie von Kirchmann
CX Manager at Just Calendars
Louis Chevant
Director of CX, Asia at Lee Cooper
Sophie von Kirchmann
CX Manager at Just Calendars
Adèle Aubry
Ecommerce Manager at Glow Recipe
Sophie von Kirchmann
CX Manager at Just Calendars
Louis Chevant
Director of CX, Asia at Lee Cooper
Sophie von Kirchmann
CX Manager at Just Calendars
Adèle Aubry
Ecommerce Manager at Glow Recipe
Sophie von Kirchmann
CX Manager at Just Calendars
Louis Chevant
Director of CX, Asia at Lee Cooper
Sophie von Kirchmann
CX Manager at Just Calendars
Adèle Aubry
Ecommerce Manager at The Glow Recipe
Sophie von Kirchmann
CX manager at Just Calendars
Louis Chevant
Director of CX, Asia at Lee Cooper
Sophie von Kirchmann
Ecommerce Manager at Glow Recipe
Adèle Aubry
Ecommerce Manager at Glow Recipe
Sophie von Kirchmann
CX Manager at Just Calendars
Louis Chevant
Director of CX, Asia at Lee Cooper
Sophie von Kirchmann
CX Manager at Just Calendars
Adèle Aubry
Ecommerce Manager at Glow Recipe
Sophie von Kirchmann
CX Manager at Just Calendars
Louis Chevant
Director of CX, Asia at Lee Cooper
Sophie von Kirchmann
CX Manager at Just Calendars
Adèle Aubry
Ecommerce Manager at Glow Recipe
Sophie von Kirchmann
CX Manager at Just Calendars
Louis Chevant
Director of CX, Asia at Lee Cooper
Sophie von Kirchmann
CX Manager at Just Calendars
Affordable pricing plans
Experience seamless order tracking with clear, upfront pricing—choose the plan that best suits your business needs and start optimizing your operations today!
Basic
Good for small businesses under $1M in annual revenue.
Pro
Good for growing businesses doing upto $10M annual revenue.
Enterprise
Good for growing businesses doing upwards of $50M ARR
Basic
Good for small businesses under $1M in annual revenue.
Pro
Good for growing businesses doing upto $10M annual revenue.
Enterprise
Good for growing businesses doing upwards of $50M ARR
Want to drive more repeat revenue with lower spend?
Featured Blogs
Master Shipping Manifests for Smooth Product Transport!
2024's Best Shipping Apps for Ecommerce!
Is UPS or USPS Cheaper for a 1LB Package?
Design the Ultimate E-Commerce Warehouse!
Navigate FOB Shipping in Global Trade!
Gorgias vs Zendesk: Customer Service Showdown 2024!
Retain More Customers with Smart Retention Analytics!
Revolutionize Your Business with Shopify Fulfillment Network!
CXA Guide: Master Customer Experience Analytics!
Free Shipping vs Flat Rate: Best Strategy Revealed!
Craft Your Tracking Experience
Our solution helps reduce up to 65% of WISMO tickets, significantly improving customer satisfaction. Boost your NPS and encourage repeat purchases, all while increasing customer lifetime value. Experience the magic of enhanced post-purchase interactions and watch your brand thrive.
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Top Highlights of Our Tracking Page
Unlimited Customizations
Color Your Tracking Experience, Tailor the visual narrative of your brand with the ability to change the colors of different sections on your tracking page.
Editorial space
This feature gives you the creative freedom to edit the look and feel of your emailers, ensuring they align perfectly with your brand's aesthetic.
Live Demo
Customize your tracking page by translating each phrase to your preferred language. A dedicated input box for your translated version.
Color Customization
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Notifications
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Translations
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.
Custom Shipment Status
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